On this page4 sections
We start by reviewing the work your team repeats, and together we choose the steps an agent will take over. Then we connect the application to your existing workflow. Before release we test response quality, and in production we monitor latency and cost.
The agents we build
- Support agents that classify incoming requests, open records in the target system and write outcomes back to the user
- Knowledge assistants that answer from enterprise documents and cite the source behind each answer
- Development agents that generate tests, upgrade dependencies and prepare migration steps in your codebase
- Analytics agents that query data, summarize reports and explain deviations
How we work
Scope and permissions
We define upfront which requests the agent handles, its read and write permissions per system, and the steps that require human approval.
Evaluation set
We build an evaluation set from real requests and accepted answers in your organization and test every change against it.
Least-privilege integration
Every tool gets a dedicated service account scoped only to the endpoints it needs.
Shadow mode and LLMOps
We validate decisions in shadow mode before release and track prompt versions, evaluation runs and production traces in one LLMOps pipeline.
Security, human approval and runtime
High-impact actions such as payments, customer messages, data deletion and permission changes require human approval, with the underlying sources shown to the reviewer. Secrets stay in a vault and every action leaves an audit trail. When using provider APIs we configure data retention and log redaction; when data must stay on-premises, we run open-source models on your Kubernetes cluster with vLLM or Ray Serve behind Apache APISIX.
Tooling
- Foundation models (chosen per task)
- ClaudeGPTOpen-source options
- Agent frameworks
- Claude Agent SDKOpenAI Agents SDKLangGraph
- Enterprise retrieval (RAG)
- Postgres pgvectorQdrantOpenSearchSearch and reranking
- Evaluation and observability
- Eval setsLangfuseOpenTelemetry GenAI
- Runtime and access
- KubernetesApache APISIX (token authentication)vLLM (in-house serving)Ray Serve (in-house serving)