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MANAGED SERVICES

Disaster recovery and business continuity

We agree acceptable data loss and downtime with business teams, then test restoration from backups through recovery exercises.

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On this page3 sections
  1. Scope of service
  2. How we validate the plan
  3. Tooling

Having a backup does not by itself show that a service can be restored when needed. Alongside the targets for acceptable data loss (RPO) and downtime (RTO), the recovery plan includes application dependencies and recovery order. Beyond technical procedures, it covers ownership and communication.

Scope of service

  • Business impact analysis and prioritization of critical services
  • RPO and RTO targets agreed in writing with business units
  • Multi-AZ and, where justified, multi-region architecture decisions
  • Backup and restore automation
  • Failover runbooks and tabletop exercises
  • Scheduled restore drills
  • A documented recovery sequence and clearly assigned decision-making authority

How we validate the plan

  1. RPO and RTO targets

    We agree acceptable data loss and recovery time for each critical service with business units and design the backup architecture accordingly.

  2. Scheduled restore drills

    We rehearse the full recovery flow on a schedule, including DNS cutover, certificates, secondary-region secrets and decision authority.

  3. Measurement and audit evidence

    We record measured recovery time and data integrity, update the plan and produce evidence for ISO 22301 and SOC 2 compliance.

Tooling

Kubernetes backup
Velero
Cloud backup
Azure BackupAWS Backup
Databases
Managed snapshotsPoint-in-time recovery (PITR)
Infrastructure rebuild
TerraformArgo CD
Drill tracking and reporting
Grafana dashboards

Let's talk.

We'll discuss your operational needs in a 30-minute call.

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